JLR | IVI Feature Health Tracker
Industry
UX Design
Client
Jaguar Land Rover
Service
IA Tool in Figma
Date
March 2022
In the realm of in-car UX, the IVI Health Tracker serves as an internal tool for Jaguar Land Rover, designed to evaluate the state of the current infotainment HMI and reveal pathways for refinement in forthcoming programs.
Aniruddha
Timeline
This case study explores the design and creation of an internal tool for Jaguar Land Rover. The tool aims to assess the health of PIVI Pro, JLR’s current infotainment system and identify areas for improvement in the upcoming IVI program.
Enable stakeholders to navigate the entire information architecture of the HMI system.
Facilitate detailed evaluation of individual features, tabs, and screens.
Allow stakeholders to provide comments and conclusions for each feature.
Categorize feature health using a color-coded system (Green - Good, Amber - Needs Improvement, Red - Revamp Needed).
Led the design team in creating the tool from scratch.
Made major UX decisions, planned the workflow, and presented progress to the client.
Designed wireframes, prototypes, descriptions, and the overall information architecture of the tool.
Facilitated stakeholder interaction with the tool for feature evaluation and health assessment.
User Interviews: Conducted interviews with feature domain stakeholders to understand their needs and preferred evaluation methods.
Usability Testing: Conducted regular internal usability testing with a small group of stakeholders to identify potential usability issues within the tool.
The Infotainment Architecture Health Tracker provided stakeholders with a clear and organized system for evaluating existing HMI features.
The color-coded health assessment facilitated quick identification of feature strengths and weaknesses.
Stakeholder comments and conclusions offered valuable insights into the user experience with the current infotainment system.
This UX case study demonstrates the value of a user-centered approach to infotainment system development. The Infotainment Architecture Health Tracker empowered stakeholders to provide data-driven recommendations for the next generation of the client's HMI system. This tool serves as a model for future projects, ensuring a user-centric and iterative development process for automotive infotainment systems.
This project's success was acknowledged by the client. The HMI Lead Team awarded me the "Extra Mile Award" in recognition of my exceptional support and dedication throughout the design and development process.
